Recruiter Standards -how to complain about a UK employment or recruitment agency.

Training of recruiters raises standards – see Recruiters appear on The Weakest Link

admin — Mon, 09 Nov 2009 15:33:47 +0000

Recruitment Juice are pioneers of innovative and ground-breaking DVD training programmes for recruiters worldwide. They want to bring about change by influencing attitude, increasing knowledge and developing skills. Changes for recruiters that would mean a permanent shift in behaviour and consistent improvements in performance. See this great clip of Simon and Wayne Kerr on The Weakest Link. More at http://www.recruitmentjuice.com/

The challenge for the recruitment profession in the UK – Improve the service to Gary and others.

admin — Mon, 09 Nov 2009 15:18:10 +0000

Gary was let down by a recruitment agency. He has let the world know about it. More and more people are listening to Gary. * Warning – this clip contains foul and abusive language. *

REC launches Serious About Standards campaign to highlight good practice

admin — Sat, 31 Oct 2009 15:41:31 +0000

Recruiter Standards applauds the latest initiative from the UK recruitment trade association, REC which fears that the current downturn may result in some employers into cutting corners in their recruitment processes, a move which will prove to be false economy.

To demonstrate the importance of professional recruiters delivering the best possible service during these recessionary times, the Recruitment and Employment Confederation has launched a new campaign, Serious About Standards.

This campaign is designed to help the REC’s corporate members and members of the Institute of Recruitment Professionals. It will help them demonstrate why it makes perfect business sense to use them to ensure compliance with the law and develop the talent they need to win in this highly competitive environment – and the added value they bring as a benefit.

The campaign covers six core areas of REC services.

Quality Assurance – to help members convey to their clients the benefits of working to the highest possible standards defined in the REC’s Code of Professional Practice
Minimising Risk – to show how the REC’s fully comprehensive legal services are crucial in helping members and their clients protect themselves.
Qualifications – highlighting the benefits that will be reaped by their clients in using members who hold the REC’s industry recognised qualifications
Promoting Talent – to showcase the value that the gifted professionals who work for the REC corporate members can deliver. This they can do by encouraging their staff to join the REC’s newly launched Institute of Recruitment Professionals (IRP)
Promote Your Business- to offer members a new range of marketing tools which will enable them to promote the value of the REC membership to clients, in particular, to highlight that they have standards and integrity
Top 10 Ways to use standards in business – to provide 10 different ways to use standards- all focused on making a real, tangible difference to recruiters’ performance and clients’ bottom line

Fola Tayo, the REC’s Head of Professional Standards, added: “Demonstrating the highest levels of best practice provides a cast-iron assurance to clients, candidates and staff that REC members are setting the standard within the industry. Professional standards are at the core of everything REC members do and this campaign will give them even more support to ensure they are meeting all the requirements set out under our ten point Code of Professional Practice.”

For more information on the Serious About Standards campaign, visit the website, www.rec.uk.com/serious.

The Employment Agency Standards Inspectorate (EAS) exists for complaints about UK recruiters.

admin — Sat, 31 Oct 2009 13:03:30 +0000

Not many people know this as it is not well publicised but there is a big government department that exist to investigate compaints about recruitment agencies. It is called the Employment Agency Standards Inspectorate (EAS) and it is now part of the UK government’s Department for Business Innovation & Skills (BIS) or what used to be known as the DTI. The EAS do nothing but inspect employment agencies. It has a website at http://www.berr.gov.uk/whatwedo/employment/employment-agencies/about-the-eas/index.html which is very difficult to find. This new website Recruiter Standards has been created to help job seekers find the who, where and how to of complaints about recruitment and employment agencies. All in the recruitment industry and the general public want to see higher standards in how we are all helped to find our next job. Those with complaints however trivial they might seem, need to complain to raise standards. Contact the EAS today if you have a complaint!